Home Base Holidays - Terms of membership



Privacy policy

All content within this site, including each home exchange listing, is copyright and exclusively available to members of Home Base Holidays and members of agencies belonging to the First Home Exchange Alliance (FHEA) for the express purpose of arranging home exchanges. No part of its contents may be used for commercial solicitations by any other company, organisation or individual.

We do not store credit card details nor do we share customer details with any 3rd parties. 

Home Base Holidays is a private subscription based membership service, and all information contained on herein is unconditionally private and not in the public domain. No information is not sold or distributed publicly. No part of this database may be reproduced, transmitted in any form or in any language, by any means, electronic, mechanical or photocopied. Unauthorised use of this site and or it's data will be fully exposed and will be confronted to the fullest degree of all applicable laws, both national and international. Further, all monies will be forfeited if unauthorised use is established.

Home Base Holidays is based in England and is registered with The Data Protection Registrar (registration no: PZ6863280). Home Base Holidays fulfils all obligations as a registered data user under the Data Protection Act 1998.




All information included in listings published on this website is provided by our members. Home Base Holidays publishes extensive guidelines to aid members in arranging exchanges, but we make no warranty, either expressed or implied, about the information provided. Neither Home Base Holidays nor partner agencies in FHEA is a party to, and bear no responsibility for any agreement or contract entered into by members, subscribers or other users of information provided on this website.

Home Base Holidays relies entirely upon the integrity of members and does not guarantee the accuracy of the information provided herein, condition of the homes before or after an exchange, nor conduct of the members or users of the information in this website at any time, nor that an exchange will be available. The only responsibility of Home Base Holidays is to make available listings to its members. The membership fee is paid on a non-refundable basis.

Should any information provided by members be found to be grossly misrepresented, Home Base Holidays reserves the right to remove, at our discretion, any listing at any time, without refund.

Members agree that Home Base Holidays shall not be liable for any direct, indirect, consequential or other damages whatsoever, regardless of the form of the claim, including but not limited to liability for cancellations, injuries to persons or damages to property, including cars or vehicles.

Home Base Holidays stores it's data on webhosts based in the USA.



Information collected

When you join Home Base Holidays, you need to complete the starred fields on the membership form, including setting your own unique password, entering your name and a valid email address. You must also include your mailing address but none of your contact information, including your email address, will be visible to either members or non-members using the site.



Disclosure of information

Home Base Holidays disclosure policy is as follows:

  • Not to disclose any of your information without your permission
  • Not to supply any member’s private contact information to non-members
  • Not to sell, rent or give away your information to any third party
  • Only to disclose your information if legally obligated to do so by a statutory authority with the appropriate jurisdiction.
  • Your obligations as a member of Home Base Holidays


It is vital that you keep your password safe. You may change it on your form at any time.

Do not allow non-members to use your private login details to access our private members only site nor share any members’ private information with non-members. Please do encourage your friends and colleagues to join Guardian home exchange, as the greater the choice of homes, the better experience for all members.

If you should change your email address, change it in your listing and also inform us of your new address otherwise members will not be able to contact you.



Your responsibilities to other home exchange members

It is your responsibility to respond promptly to all exchange offers you receive and to let any other members you are in correspondence with know as soon as you have agreed to an exchange offer. Ensure you are satisfied with all arrangements before agreeing to go ahead with an exchange. Never cancel a firm exchange agreement but, if cancellation is unavoidable (due to serious illness or a death in the family) do your utmost to help your exchange partners with alternative accommodation. Leave your home clean and tidy for your exchange guests. Treat all homes and vehicles entrusted to you with care, leaving them in the condition you found them on your departure.


Refund / Cancellation policy

Membership cancellations received within 14 days of registration may be eligible to receive a full refund.




A cookie is a piece of data stored on your hard drive that allows us to recognise your computer from one page access to the next. We use only session cookies that are designed not to be permanent or persistent. The session cookie is designed so that, once you close your browser, the cookie will simply terminate. The login process and all member functionality require that your browser be configured to accept cookies.